WITH GRATITUDE TO OUR

Strategic Partners

Best Sellers

  • 91 - JOBS CREATED

  • 75,571 - ORDERS FULFILLED

  • 53,930 - HOURS OF WORK

Happy Customers, Happy Moments

See the smiles our gifts create! Explore customer stories that celebrate special moments with our unique offerings

Curated Collections

Purchase with a purpose

When you make a purchase, you have the opportunity to support women in recovery and make a meaningful impact. By choosing our products, you are contributing to their healing and growth. Your purchase can provide them with the resources, support, and opportunities they need to rebuild their lives and thrive. Together, we can create a world where every woman in recovery has the chance to achieve her full potential.

  • Support women in recovery through your purchases.
  • Contribute to their healing and growth by choosing our products.
  • Provide resources, support, and opportunities for women to rebuild their lives.
  • Help create a world where every woman in recovery can achieve her full potential.
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FAQs

Find quick answers to your questions on orders, shipping, and more. Our FAQs has all the info you need for a seamless shopping experience

Orders

I placed an order and forgot to add a note. Can I still add one?

Of course! As long as the order has not shipped, we will do our best to accommodate your request. To add a note to your order, please send us an email at customerservice@2ci.org with your order number and the details of the note that you would like to add. We will do our best to incorporate the note into your order.

What if something is wrong with my order?

If there's an issue with your order, we're here to help make it right. Please send us an email at customerservice@2ci.org with your order number and a description of the problem. We'll work quickly to resolve any issues and ensure you're satisfied with your purchase. To see our policy, please follow the link provided.

Can I cancel my order?

Certainly, we understand that situations may change and you may need to cancel your order. Within 24 hours of your order, kindly send us an email at customerservice@2ci.org with your order number as soon as possible along with your order details. We will do our best to accommodate your request, subject to the current status of your order. Thank you for your understanding.

Shipping and tracking

How can I change/update my shipping address?

We can certainly update the shipping address for your order if it hasn't been shipped yet. To proceed, please send an email to customerservice@2ci.org with your order number and the new address details. Once we receive your email, we will take care of the rest. To see our policy, please follow the link provided.

Is it possible to have the order shipped to a different address than the billing address?

Certainly, we can update the shipping address for your order if it has not been shipped yet. To proceed, please send an email to customerservice@2ci.org with your order number and the new address details. We will take care of the rest once we receive your email.

I forgot to include the apartment number in my address. Can you please guide me on how to update it?

We can certainly update the shipping address for your order if it hasn't been shipped yet. To proceed, please send an email to customerservice@2ci.org with your order number and the new address details. Once we receive your email, we will take care of the rest. To see our policy, please follow the link provided.

I provided the incorrect address. How long will it take for the item to be shipped again to the correct address?

We can certainly update the shipping address for your order if it hasn't been shipped yet. To proceed, please send an email to customerservice@2ci.org with your order number and the new address details. Once we receive your email, we will take care of the rest. To see our policy, please follow the link provided.

When will my order be shipped?

Our order processing occurs from Monday to Friday. Typically, all orders are processed and shipped within two business days from the date of placement. Opting for rush processing ensures your order ships on the same day. Please be aware that we do not ship on weekends. It's important to note that once a product has left our facility, shipping time frames are beyond our control.

Guarantee and Return Policy

What is your return policy?

We want to ensure your complete satisfaction with your purchase. Due to the highly personalized nature of the products we offer, certain collections are not returnable. Please refer to our return policy to better understand which items we accept for returns. Please note that the items must be in their original condition, including the original packaging, and must not have been used. You'll be responsible for all shipping costs associated with the return.

Problem Placing Your Order

I would like to modify/change my order. Can you please assist me with that?

If you need to make changes to your order, such as adding or removing items, updating shipping information, or any other modifications, we can help you with that. However, please note that we can only make changes to your order if it hasn't been shipped yet, generally in the first 24 hours after you place your order. To proceed, please send an email to customerservice@2ci.org along with your order number and the new address details. Once we receive your email, we will take care of the rest. If you want to know more about our policy regarding order changes, please follow the link provided.

Design your own

Can you guide me on how to request a custom quote for one of the mugs?

If you need to make changes to your order, such as adding or removing items, updating shipping information, or any other modifications, we can help you with that. However, please note that we can only make changes to your order if it hasn't been shipped yet. To proceed, please send an email to customerservice@2ci.org along with your order number and the new address details. Once we receive your email, we will take care of the rest. If you want to know more about our policy regarding order changes, please follow the link provided.

I have a logo that I want printed on a mug. Additionally, I'd like to include my website at the bottom. Is that something you can help me with?

Yes, we can put your logo and website on a mug. If you have another version of your logo (in either JPG or PNG) without the blue square, we can try using that. For your website, you can choose from our standard fonts, or we can try to use a font that closely resembles the text in your logo.

Other

Could you please let me know which payment methods you accept?

We offer various payment options to make your shopping experience more convenient. These include credit cards such as Visa, Mastercard, and American Express, debit cards, PayPal, and other secure online payment methods. However, for credit card payments, there is a fee of 2.9% + $0.30. If you have any payment-related questions or concerns, please email us at customerservice@2ci.org with your order number and inquiry. We also accept cash and checks for local pickups.

How can I reach a representative or customer support?

We are available to assist you in any way possible! If you need to speak with someone directly, please do not hesitate to contact our customer support team. You can reach us by phone Monday through Friday from 9:00 AM to 4:00 PM EST at 561-405-6346. Alternatively, you can also email us at customerservice@2ci.org. Our aim is to provide you with the support you need, and we look forward to helping you.